Multi-channel retail communication is the future of industry automation
Retail brands must organise comms with the customer in mind. Integrating automated voice and messaging into your systems will remarkably increase sales, marketing, customer support and suppliers relations
How can integrated comms boost your retail success?
Create a more personalised customer experience based on conversational insights from customers via voice and text.
Monitor your inventory and order processing in real-time using CRM-based integrations. Let your goods providers know when you are running low via automated messaging.
Secure E-Commerce Users
Securely protect your customers’ sensitive data using our two-factor authentication. Apifonica doesn’t gather any user data.
Reduce costs by up to 50%
Invest to optimise ongoing processes and save up to 50% on automation with reduced functions requiring human attention.
Engage your customers with automated feature-rich call and messaging tools
Call and Messaging Campaigns
Create personalised Outbound IVR or Messaging campaigns to reach customers with relevant company news and info
Smart Call Forwarding
Stop losing business due to miscommunication or delayed responses to customers. Automatically handle incoming leads, forward them to the right people and location
Simply organise conference calls between teams in the same building or different countries. Confidently connect with key members when key decisions must be made
Worldwide Phone Numbers
Connect with your customers wherever they are and use their local number to do so. Customers will feel more confident picking up the phone to a local phone extension
Website Callback Widget
Prompt site viewers to request a call from your operator. Once they enter their phone number, Apifonica calls an operator, then calls a lead and connects the parties. The lead’s phone will ring seconds after the request is made. Make upto 125% more sales!
Features of Cloud Telephony and Multi-Channel Messaging
Phone number masking
Call-Triggered CRM Actions
Message-Triggered CRM Actions
Text-To-Speech and Speech-To-Text
Cross-Channel Messaging Workflows
Built-in Call Recording
Four reasons why to choose Apifonica
We provide company-owned communication nodes and an in-house development team
Starting from as low as €0.002 per minute, €0.01 per SMS, and €0.9 per number
We are always around to help make your business most innovative with our services
Fully GDPR compliant
Apifonica has fully implemented the EU's General Data Protection Regulations
How to start working with us?
Click the button and make contact with us
Let's talk about how to create a solution exclusively for you
Set free tests for proof before you launch
Watch your business grow