Multi-channel communications in retail is the future of industry automation
Retail brands need to organize communications with their customers. By integrating automated voice & messaging into your systems you will increase your sales, marketing, customer support and suppliers relations remarkably
How could you get success in comms with your retail business?
Create a more personalised customer experience based on received insights from conversations with your customers in voice & text.
Be aware of your inventory and order processing in real-time by using CRM based integrations. Let your providers of goods know when you are running low on inventory via automated messaging.
Secure E-Commerce Users
Securely protect sensitive data of your online customers by using our service of two-factor authentication. Apifonica don’t gather any users data.
Reduced costs 50%
Make investments to optimise ongoing processes and save up to 50% on their automation. Since human resources are no longer needed to perform many automatic functions.
Automated feature-rich tools for calls and messaging to get your customers more engaged
Calling and Messaging Campaigns
Create personalised Outbound IVR or Messaging campaigns to reach your customers with relevant information or company news
Smart Call Forwarding
No more lost business due to miscommunication or delayed responses to your customers. Automatically handle all of the incoming leads and forward them to the right people and the right locations
Create conference calls between your team members easily. It can be the same building or members from a different store location. You can be sure that when important decisions arise you will be able to connect with the right people of your company for a meeting straight away
Worldwide Phone Numbers
Connect with your customers wherever they are and use their local number to do so. Customers will feel more confident picking up a phone if local phone extension is used
Website Callback Widget
WPrompt your website viewers to request a call from your operator. Once they’ve entered their phone number, Apifonica calls an operator, then calls a lead and connects both parties. The lead’s phone will ring a few seconds after the request is made. Make upto 125 more sales!
Features of Cloud Telephony and Multi-Channel Messaging
Phone number masking
Call-Triggered CRM Actions
Message-Triggered CRM Actions
Text-To-Speech and Speech-To-Text
Cross-Channel Messaging Workflows
Built-in Call Recording
Four reasons why to choose Apifonica
We provide company-owned communication nodes and an in-house development team
Starting from as low as €0.002 per minute, €0.01 per SMS, and €0.9 per number
We are always around to help make your business most innovative with our services
Fully GDPR compliant
Apifonica has fully implemented the EU's General Data Protection Regulations
How to start working with us?
Click the button and make contact with us
Let's talk about how to create a solution exclusively for you
Set free tests for proof before you launch
Watch your business grow