Optimize your business processes
with the Apifonica voicebot

Automation starts with Apifonica. Optimise workflows in HR, customer support, sales and marketing.

What is a voicebot?

It is a software solution for automation of communication: it can ask and answer questions based on a script designed to solve a certain business task, for example pre-qualification of requests to customer support.
AI-Voicebot by Apifonica is more than that though. We can help automate communication, CRM/HRM system management, reporting and even add gamification and personalization to your workflows in HR, customer support, sales and marketing.
Apifonica Voicebot understands natural language and it can automatically update scenarios based on chosen triggers. It is customizable to fit any business scale: from automation of voice/text notifications to a complex solution integrated with your IT system featuring AI, smart reporting and automation.
5000
calls per minute 24/7/365
AI
our own AI intent recognition framework for smooth conversation and full data control
1 EUR
average price of 1 lead qualified by a voicebot
150+
languages to talk to your clients like a local

Our awards

Hear yourself how a voicebot can
handle different situations:
we’ve gathered examples of Voicebot application in
HR, sales, marketing & customer support

Voicebots dedicated to specific needs

Our clients

Improve customer interaction
with a voicebot

Frequently asked questions

How long does it take to implement a voicebot?

It depends on the complexity of the solution you need. For example, our Voicebot with Basic Functionality can be implemented within a few days. With it you get editable basic templates, embedded speech synthesis and speech recognition toolkit, as well as webhooks, SMS triggered by action or answer, local phone number and basic reporting.

There’s also Professional AI Voicebot with conversational scenarios featuring multiple sequences of events/replies, renewable keyword vocabulary. Such Voicebot can work with rejections and negative reactions, features machine learning algorithms and comprehensive reporting. It can consult in multiple areas, understand multiple intents and its implementation may take from 3 to 5 weeks.

How much does it cost?

The cost will depend on the package you choose. We offer 2 variants - Voicebot with Basic Functionality and Professional AI Voicebot. Also the cost depends on the number of contacts you want Voicebot to work with. You can find details on both packages as well as exact costs on our pricing page.

Can Voicebot be adapted to industries other than those mentioned?

Apifonica Voicebot is a fully customizable solution for automation. This automation is tailored to your goals as our experts can analyse your workflows and find what should be optimised. Then we can customise our platform to fit your project: from basic automation of voice & text notifications to complex solutions fully integrated with your IT system featuring AI-powered voicebot, smart reporting and workflow automation. Book a free consultation to learn more.

Can a voicebot replace a real consultant?

Voicebot is great at automating repetitive tasks, e.g. pre-qualification interviews during mass hiring or pre-qualification of requests in customer support. It can also automate CRM/HRM system management and reporting. All that saves time and prevents real consultants from burning out. They can concentrate on tasks requiring creativity and higher qualification, which in it’s turn increases performance of your team.

Does Apifonica provide support with voicebot deployments?

We provide full support in implementation from idea to release: we do all the setting-up for you. Moreso, our expert team can help you choose AI-conversational solution from simple to complex one based on your problems, needs and business goals. Depending on the complexity of your business process we provide adaptation and integration of our solution into your specific business processes and ensure it becomes its integral part with smooth integration with your HRM/CRM system enabling seamless data and processes flow.
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intelligent automation

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