Why we created Apifonica?

Automation starts with Apifonica - fully customisable solution for automation of communication in HR, sales and customer support.
This automation is tailored to your goals as our experts analyse your workflows and find what should be optimised.
Then we customise our platform to fit your project: from basic automation of voice/text notifications
to complex solutions fully integrated with your IT system featuring AI-powered voicebot,
smart reporting and workflow automation.

2015
year of founding
9
countries of
operations
40 mln
automated conversations
per month
10 000
calls per hour
capacity
Our core team

Apifonica is based in Tallinn, one of Europe's biggest startup hubs. We also have branches in Poland, Italy, and Latvia. We are an international team of experts in cloud tech, artificial intelligence, telecom, and robotics. Our true passion lies within automation.

Smart Human-bot
Interactions

Maria Kossowska
Senior Human-bot Interactions Expert

Maria is an expert in conversation analysis, NLP and human-bot interactions. A UCL (University College London) grad, Maria completed several research internships at SWPS, Nencki Institute and Polish Academy of Science. She is in charge of building effective and goal-oriented scenarios for intelligent conversational bots here at Apifonica.

Tech Teams

Trusted by global brands
Our clients grow 3x
times faster than their
competitors

Traditional customer interactions are a thing of the past. Automated conversations are the future.
Apifonica group offices
Sales
Offices

Read more about Apifonica