Why we created Apifonica?
Automation starts with Apifonica - fully customisable solution for
automation of communication in HR, sales and customer support.
This automation is tailored to your goals as our experts analyse your workflows and find what should be optimised.
Then we customise our platform to fit your project: from basic automation of voice/text notifications
to complex solutions fully integrated with your IT system featuring AI-powered voicebot,
smart reporting and workflow automation.
Apifonica is based in Tallinn, one of Europe's biggest startup hubs. We also have branches in Poland, Italy, and Latvia. We are an international team of experts in cloud tech, artificial intelligence, telecom, and robotics. Our true passion lies within automation.
- Agile/Scrum Product Owners who make sure users are happy with our Voicebots and other products. They set the course for products' constant improvement.
- Certified Project Managers are responsible for customer projects implementation and integration. They dive into your business needs and workflows to find what should be optimised.
- Voicebot Designers & Conversational UI Creators who ensure our bots talk naturally
- Core Platform Team is responsible for stability, speed, SLA, devops, and infrastructure. They guarantee perfect SLA of our services - 99.95%
- Backend Product Development: responsible for current agile product development mainly of Voicebot products. Ensure we deliver those product updates and improvements regularly.
- Integration Team is responsible for integration with new partners & implementation of our solutions on the customers' side.
- Frontend Development Team ensures our UI is user-friendly and the website is awesome.
times faster than their