Reminding about overdue payments is a nightmare for many accounting departments. How can you successfully reach the majority of your customers and talk to them about the delays? How to effectively rec...

As a patient, what do you associate medical registration with? Probably... with a long wait in line to connect to the reception. This is a problem not only for state-owned institutions, but also incre...

High standards of telephone customer service translate into customer satisfaction and loyalty, and these impact the company’s profits and development. Let’s start with a few statistics – what does hi...

Sending out CVs, stressing before the interview, ruffling feathers, impatiently waiting for an answer... probably every person active on the labor market has experienced it. However, recruitment is a ...

How to approach the topic of voicebots? Our content manager, Agnieszka Wiącek (PhD), reveals how to approach communicating this technology. Read and find out what are the most important aspects of her...

In the interview we will talk about what a voicebot is, where it is used and how it allows you to optimize costs and time, and take care of the morale of employees in companies from various industries...