Use Case

SMS integration for Freshdesk™ customer support suite, powered by Apifonica

Digiassistentti, a business IT solutions provider from Helsinki, just announced the successful integration of Apifonica’s SMS functionality with industry-leading Freshdesk™ customer support software.

A voice solution to dissuade pesky telemarketers

Meet PhoneGuard: the phone privacy app that elegantly filters out unsolicited callers.

SMS: the last-resort solution for a complicated life situation

Meet ROME: a neat two-way SMS proof of concept to demonstrate SMS dependability. Built on top of Apifonica over one weekend. 

“Buy milk. Love, the fridge”: how SMS messages came to rule the Internet of Things

Modern things are learning to speak with people in the same language and through “human” channels, including phones, messengers and SMS.