Improve Customer Satisfaction with shorter average waiting time and shorter average handling time
Voicebot for customer service - optimize
customer service in your company
93% of customers are likely to purchase again with companies that offer excellent customer service.
Optimise customer service with AI-Voicebot.
How Voicebot can help optimize
customer service in your company?
Don’t keep your customers on hold
Voicebot instantly responds to every customer 24/7/365
Free your managers from low-value calls
Voicebot pre-qualifies requests and answers repetitive questions
Clients’ requests pre-qualification
Helpline and Frequently Asked Questions (FAQ)
Order status notification or confirmation
Delivery notification or confirmation
Benefits from customer service
optimization with AI-Voicebot
Better customer experience
Saving time & boosting performance
Here are examples of Apifonica Voicebot application
How does Voicebot for customer service optimization work?
Frequently asked questions (FAQ)
In which industries will Voicebot be useful for customer service?
How long does it take to implement Voicebot?
There’s also Professional AI Voicebot with conversational scenarios featuring multiple sequences of events/replies, renewable keyword vocabulary. Such Voicebot can work with rejections and negative reactions, features machine learning algorithms and comprehensive reporting. It can consult in multiple areas, understand multiple intents and its implementation may take from 3 to 5 weeks.
Can Voicebot be adapted to industries other than those mentioned?
How much does this solution cost?
Functionality and Professional AI Voicebot. Also the cost depends on the number of contacts you want Voicebot to work with. You can find details on both packages as well as exact costs on our pricing page.
Does Apifonica provide support with Voicebot deployments?
customer support with AI-Voicebot
Optimise customer service with Apifonica
Lower cost per call with optimised and more predictable support costs
Increase team performance freeing your agents from low value calls at pre-qualification
Automate CRM management, KPIs tracking and requests flow from stage to stage/team to team based on their status, setup triggers, etc.
Scale quickly & easily with no new hires: launch new products, enter new regions, go through peak seasons and A/B test scripts