Increase sales with personalised and automated customer experience via
AI-Voicebot

Challenge

70% of online carts are abandoned
90% of customers rate an immediate response as essential when they contact customer service
60% of consumers say they’ll become repeat customers after a personalised shopping experience

How Voicebot helps

Calls customer with personalized offer based on their choices
Voice calls have the highest engagement rates
After the call Voicebot sends SMS with details and updates CRM

14-days free trial

Integration with any CRM

Support during & after implementation

AI-Voicebot dla efektywnej kosztowo sprzedaży i obsługi klienta

Kontaktuj się z klientami w momencie, gdy zostawią zapytanie
Szybko przeprowadzaj masowe kampanie informacyjne dla ponad 10000 kontaktów bez konieczności zatrudniania dodatkowych pracowników
Oszczędzaj czas i zasoby, automatyzując wstępną kwalifikację zapytań
Personalizuj komunikację z klientami i leadami bez dodatkowych kosztów
Optymalizuj skrypty sprzedaży i obsługi klienta dzięki szybkim i łatwym testom A/B

Convert abandoned cart into sales

Voicebot calls back with a better offer (voice calls have the highest engagement rates compared to email and SMS).

Increase loyalty with better customer service:

Zero waiting time when calling customer support and timely satisfaction surveys will ensure customers are happy with the experience.

Boost sales with smart personalization

Voicebot delivers personalised offers/discounts: e.g. on a customer’s B-day Voicebot calls him to offer a personalised discount.

Save time and money with routine automation:

Automated answers to FAQ and order statuses/details confirmation, as well as CRM management automation will save you time and money

63% marketerów dostrzega największe korzyści z personalizacji w zwiększeniu współczynnika konwersji. Zwiększ swoją sprzedaż dzięki personalizacji za pomocą AI-Voicebota!

Test abandoned
cart Voicebot

Test our Voicebot: you can go to Apifonica shop, choose some goods and place them in your cart and after that abandon the cart. Once you do that, Voicebot will contact you regarding the goods chosen.

Test Voicebot

Understands natural language

Via machine learning our Voicebot understands any customer: e.g., a person calls bank customer support about a blocked credit card. There are different ways to say this: my card is not working; it is blocked; I couldn’t make a payment; etc. Voicebot understands all these variants.

Can be integrated with any CRM/ecosystem

We already have integration with Teamtailor CRM and can integrate with any other CRM via Zapier. In addition, our solution is integrated with over 2k services like Google ecosystem, Microsoft, Facebook, Calendly, etc.

Quick and not expensive solution

Voicebot can be implemented in a few days - you’ll get editable scripts, speech synthesis and recognition, webhooks, SMS triggered by action/answer, local phone number and reporting. Pricing starts from 2800 PLN for 1000 contacts and integration. See pricing.

Business Standard podaje, że Twoi pracownicy spędzają ponad 3 godziny dziennie na czynnościach, które można łatwo zautomatyzować. Zoptymalizuj przepływ pracy dzięki Voicebotowi.

How Voicebot can scale
your ecom business?

Leads pre-qualification

Leads are 9 times more likely to convert if you contact them within the first 5 minutes. Voicebot contacts leads the minute they leave a request with personalised offers. It saves time on qualification and can process 1000+ leads at a time. Our client - an e-learning platform with 1 million users - ran an ad campaign and Voicebot helped them qualify 5292 leads, filter out 38% of junk leads and save 208 hours of work or 13312 PLN.

Abandoned cart reminders

70% of online shopping carts are abandoned. But you can turn things around with Voicebot. It will call users to ask for reasons, offer discounts or alternative products. There are a lot of ways to ping such customers. But which channel is the best? Open rates of emails are the lowest - between 10-20%, SMS is 4-5 times higher than that and voice calls have the highest engagement rates. With Voicebot you will get higher engagement and unlimited reach.

Promos and discounts notifications

49% of buyers have made impulse purchases after receiving a more personalised experience. AI-Voicebot can help you personalise and automate such notifications. E.g. your customer has a B-day and Voicebot calls him to offer a personalised discount as a gift. How? Voicebot uses webhooks to get data from your CRM and that info triggers the call. You can automate seasonal discount notifications and the ones triggered by users’ actions.

Customer service

Voicebot can handle 1000+ requests at a time. How many can one manager handle? Adding this simple change to your process will result in 0 waiting time for incoming requests. Our Voicebot understands natural language, thus it can handle pre-qualification of requests and answer FAQ, saving the time and nerves of your consultants. Voicebot will work 24/7/365. As a result, customers gain access to help always, and not only at certain times.

1000+

calls per second 24/7/365

NLP

voicebot understands natural language which boost engagement

4,2 ZŁ

av. price 1 lead qualified by Voicebot

150+

languages to talk to your leads like a local

Sceptycznie podchodzisz do tej technologii? Weź pod uwagę, że 48% klientów już czuje się komfortowo w interakcjach obsługiwanych przez boty.

Increase sales with personalised and automated customer experience via AI-Voicebot