Сloud-based automated tech to support your fintech comms operations in real-time

How do you stay competitive in the rapidly changing financial sector? You require secure, tech-driven and automated voice and text customer communications across all major channels

In a tech-driven world, FinTech companies must constantly seek areas to improve

Up-To-Date Updates

Clients want to know their account status in real-time, to stay connected and know immediately if anything is happening.

Security is of Great Importance

Fintech companies need to make clients feel secure about their accounts and transactions at every step.

Reliability is a Necessity

A secure, smooth experience for clients has no breaks. The service must always be reliable. Reliability is an important trust and brand factor. An unreliable service will cost lost clients.

Hi-tech Sales & Marketing

Unlimited opportunities to sell and advertise. Our text and voice comms are triggered by your customers’ on- and offline behaviour. Automate your systems with confidence, knowing Apifonica collects no client data.

Business opportunities expand when tech growth points are present

Improved Customer Service

Keep track of incoming and outgoing calls and record to assess employee work and customer service quality. Speech-to-text quickly turns phone calls into text for easy database storage and conversation keyword search.

Automate Manual Tasks

Reduce manual work needed with automated customer notifications. Report account activities, special offers and late loan payments. Any customer notification you need can be automated and delivered conveniently via phone call or SMS.

Customer Privacy

Use phone number masking to ensure your customers’ privacy, ensuring customers feel more secure about their account plus project a positive, trustworthy brand image.

Added Security

Use SMS-based two-factor authentication to enhance the security of your website, mobile and other applications.

Smart IVR

Use Smart IVR to automate time- and cost-heavy tasks. Employees will no longer spend hours daily answering standard enquiries such as account balances, loan info, PIN reminders or card limit changes.

Toll-Free Numbers

One single Toll-Free number can be used by your whole business for customers to reach you. When this specific number is called, the call is redirected to any employee’s personal phone as needed. Combined with IVR, customers are redirected based on need. They will no longer have to look through number directories to find the right contact number.

How Apifonica helps your Fintech business shine


Automated call processing of inbound calls based on customer query.

Lead Processing automation

Automatically connect incoming leads to salespeople or managers.

Two-Factor SMS Authentication

Keep your business and applications secure with a second level of authentication.

Custom messaging

Create customisable messaging systems that can be integrated into your applications.

Automated surveys

Send automated surveys to gather information from your customers.

Phone number masking

Hide both party’s phone numbers for a more secure, anonymous communication.

Website Callback

Give customers a chance to be connected within seconds using a Callback widget on your site or application.

Call tracking

Track incoming and outgoing calls for management purposes.

Virtual PBX

Elevate your phone system to the cloud for improved call capability and reduced costs.

Mobile Notifications

Provide your customers with up-to-date account info and all business updates.

Why choose Apifonica?

Backend - done!

We provide a ready-to-use backend solution tailored to your exact needs so you don’t need to build it yourself.


Direct connection to 120 carrier networks worldwide results in the highest quality routes at the lowest prices.

Unrivalled support

Dedicated project team providing 360 degree responsiveness and 24/7 availability.

Full GDPR compliance

Apifonica has fully implemented the EU's General Data Protection Regulations.

How to start working with us?

Step 1

Click the button and make contact with us

Step 2

Chat with us about setting up FinTech automation

Step 3

Set free tests for proof before you launch

Step 4

Be prepared to see your business grow today

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