Сloud-based technology to support your fintech comms operations in real-time based on automation

How to be competitive in the world of rapidly growing financial sector? You need to be high tech and secure with setting up your relations with customers across multiple channels with voice & text. We need your idea to automate it!

In a technology-driven world, FinTech companies need to be constantly looking for areas of improvement

Up-To-Dateness

Clients want to know what is happening with their accounts in real-time. They want to stay connected and be informed right away if there is anything to happen.

Security is of Great Importance

Fintech companies need to make their clients feel secure about their accounts and transactions every step of the way.

Reliability is a Necessity

A secure and smooth experience for clients has no breaks. The service has to be reliable always. Reliability is an important trust and brand factor. An unreliable service is the cost for lost clients

Hitech Sales & Marketing

Unlimited opportunities to sell and advertise. Our text & voice will be triggered by your customers behaviour online or offline. We can integrate the automation to company's systems however Apifonica does not collect any data about clients’ users.

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Improved Customer Service

Keep a track on all incoming and outgoing calls of your business. Use call recordings to evaluate the work of your employees and your customer service. With speech-to-text, you can quickly turn your phone calls into text for easy database storing and searching within conversations for keywords.

Automate Manual Tasks

Reduce the amount of manual work needed with automated notifications for your customers. Inform them about things such as their account activities, special offers or remind about late loan payments. Any customer information you can think of can be automated and delivered to them via convenient Phone calls or SMS's right when it's needed.

Customer Privacy

Use phone number masking to ensure the privacy of your customers. It will not only make the customers feel more secure about their account but it will also project a positive and trustworthy image for your brand.

Added Security

Use SMS-based two-factor authentication to enhance the security of your website, mobile and other applications

Smart IVR

With Smart IVR, you can automate a lot of time and money costing tasks. Your employees will no longer have to spend time on their phones every day answering calls such as: customer account balances; loan information or acquisition; card limit changes and many other.

Toll-Free Numbers

One single Toll-Free number can be used for your whole business for your customers to reach you. When this specific number is called, the call can be redirected to any employee of yours to their personal phones as needed. Combined with IVR, customers can be redirected based on their needs. They will no longer have to look through all of the numbers to find how to contact you about what they are looking for.

How can Apifonica help your Fintech business to improve

IVR

Automate call processing of inbound calls

Lead Processing automation

Automatically connect incoming leads with your salespeople or managers

SMS Two-Factor Authentication

Keep your business and applications secure with a second level of authentication

Custom messaging

Create customisable messaging systems which you can integrate into your applications

Automated surveys

Send automated surveys to gather information from your customers

Phone number masking

Hide your and your customer phone numbers for a more secure and anonymous communication

Website callback

Give your customers a chance to be connected with within seconds using a Callback widget on your website or application

Call tracking

Track incoming and outgoing calls for management purposes

Virtual PBX

Take your phone system to cloud and reap the benefits of improved call capabilities and reduced costs

Mobile Notifications

Provide your customers with up-to-date information about their accounts. Also, inform customers about your business updates

Four reasons why to choose Apifonica

Infrastructure

We provide company-owned communication nodes and an in-house development team

Good rates

Starting from as low as €0.002 per minute, €0.01 per SMS, and €0.9 per number

Best support

We are always around to help make your business most innovative with our services

Fully GDPR compliant

Apifonica has fully implemented the EU's General Data Protection Regulations

How to start working with us?

Step 1

Click the button and make contact with us

Step 2

Let's talk about how to create a solution exclusively for you

Step 3

Set free tests for proof before you launch

Step 4

Watch your business grow