Сloud-based automated tech to support your fintech comms operations in real-time

How do you stay competitive in the rapidly changing financial sector? You require secure, tech-driven and automated voice and text customer communications across all major channels

In a tech-driven world, FinTech companies must constantly seek areas to improve

Up-To-Date Updates

Clients want to know their account status in real-time, to stay connected and know immediately if anything is happening.

Security is of Great Importance

Fintech companies need to make clients feel secure about their accounts and transactions at every step.

Reliability is a Necessity

A secure, smooth experience for clients has no breaks. The service must always be reliable. Reliability is an important trust and brand factor. An unreliable service will cost lost clients.

Hi-tech Sales & Marketing

Unlimited opportunities to sell and advertise. Our text and voice comms are triggered by your customers’ on- and offline behaviour. Automate your systems with confidence, knowing Apifonica collects no client data.

Business opportunities expand when tech growth points are present

Improved Customer Service

Keep track of incoming and outgoing calls and record to assess employee work and customer service quality. Speech-to-text quickly turns phone calls into text for easy database storage and conversation keyword search.

Automate Manual Tasks

Reduce manual work needed with automated customer notifications. Report account activities, special offers and late loan payments. Any customer notification you need can be automated and delivered conveniently via phone call or SMS.

Customer Privacy

Use phone number masking to ensure your customers’ privacy, ensuring customers feel more secure about their account plus project a positive, trustworthy brand image.

Added Security

Use SMS-based two-factor authentication to enhance the security of your website, mobile and other applications.

Smart IVR

Use Smart IVR to automate time- and cost-heavy tasks. Employees will no longer spend hours daily answering standard enquiries such as account balances, loan info, PIN reminders or card limit changes.

Toll-Free Numbers

One single Toll-Free number can be used by your whole business for customers to reach you. When this specific number is called, the call is redirected to any employee’s personal phone as needed. Combined with IVR, customers are redirected based on need. They will no longer have to look through number directories to find the right contact number.

How Apifonica helps your Fintech business shine

IVR

Automated call processing of inbound calls based on customer query

Lead Processing automation

Automatically connect incoming leads to salespeople or managers

Two-Factor SMS Authentication

Keep your business and applications secure with a second level of authentication

Custom messaging

Create customisable messaging systems that can be integrated into your applications

Send automated surveys to gather information from your customers

Send automated surveys to gather information from your customers

Send automated surveys to gather information from your customers

Hide both party’s phone numbers for a more secure, anonymous communication

Hide both party’s phone numbers for a more secure, anonymous communication

Give customers a chance to be connected within seconds using a Callback widget on your site or application

Give customers a chance to be connected within seconds using a Callback widget on your site or application

Track incoming and outgoing calls for management purposes

Track incoming and outgoing calls for management purposes

Elevate your phone system to the cloud for improved call capability and reduced costs

Elevate your phone system to the cloud for improved call capability and reduced costs

Provide your customers with up-to-date account info and all business updates

Why choose Apifonica?

Proven expertise

Solutions for all marketplaces and major platforms including European and Russian classified services and marketplaces

Cost-effective

Direct connection to 120 carrier networks worldwide results in the highest quality routes at the lowest prices

Unrivalled support

Dedicated project team providing 360 degree responsiveness and 24/7 availability

Full GDPR compliance

Apifonica have fully implemented the EU's General Data Protection Regulations

How to start working with us?

Step 1

Click button below and make contact with us

Step 2

Chat with us about setting up FinTech automation

Step 3

Try out free tests for system suitability before launch

Step 4

Be prepared to start growing your business today