Fan engagement is the solution to truly excite supporters
Inspire every fan by delivering them a personal phone call from one of their star players. Provide this WOW effect every time with Apifonica Fan Engagement
100% automated engagement solution guaranteed to impress fans
High-impact personal touch
Apifonica calls every fan and plays a voice message recorded by the club’s star player. With a natural, informal tone, it makes an impact comparable to a real conversation.
Apifonica makes and handles calls automatically without the need for human participation.
Unbeatable cost per sale
The average conversion rate of our campaigns is 18%. Cost per sale is cheaper than any other engagement tactic (likely except word of mouth only).
Everything is measurable! Use real-time stats including who picked up, who called back, conversation length and much more.
Personally address every fan to provide a unique engagement experience
Deliver club news personally to supporters via phone conversation. Channel the incredible impact of a player calling to announce their own contract extension or a coach thanking fans for their support.
Drive ticket and merch sales
80% of emails are ignored while 80% of phone calls are answered. Reach as much of your audience as possible via phone call. Inspire action with a sense of immediacy and drive a 2-3x increase in promo campaign conversion rate.
Create social media buzz
Engagement campaigns powered by our Fan Engagement solution consistently receive significant levels of positive feedback from fans and set record social media interaction numbers. Tap into the highest level of this vital modern channel.
Want to know if fans are satisfied with the stadium’s facilities, ticket office efficiency or other service? Just ask!
Impress using Fan Engagement in 5 simple steps
Envision your WOW effect
Get in touch with our customer engagement expert to design your campaign and develop an experience that will give fans goosebumps.
Create the content of your extraordinary offering
Record a voice message and prepare your contact list. Or just sit back and let us do the work in our recording studio.
Let the automated magic begin
Apifonica automatically dials every number on your contact list. When a fan picks up, they hear the pre-recorded voice message. After the message, they can request an SMS or talk to a live agent such as a ticket officer.
The amazing automation continues
Those customers requesting it receive an SMS containing whatever you choose, from special offers and links to related web content (purchase forms, videos, news articles etc.).
Now for the WOW
If a fan calls back, Apifonica automatically answers a call and plays your recorded voice message.
Enforce your marketing with this leading comms technology
Outbound dynamic IVR
Call routing scenario
Local phone numbers
Who’s benefiting from Apifonica Fan Engagement?
Sports Alliance handles over 25 million direct supporter relationships on behalf of over 120 professional sports clubs in Europe. With Apifonica’s Fan Engagement solution, they enable clubs to reach new levels of intimacy with fans by delivering news and promos personally to each fan via phone conversation.
“It’s not every day that we see a 19% conversion rate for our engagement campaigns. But most importantly, feedback from the fans was quite positive with a notable buzz on social media. The Facebook post about Ville calling is among the most commented-on posts in our newsfeed.”
ADO Den Haag, The Netherlands
“The campaign was a major success with a very positive response from our supporters. It also featured in the press, contributing to the innovative and modern image of the club. Apifonica’s Outbound IVR is a fresh and creative way of communicating with our fans and a great fan engagement tactic.”
London Irish, the UK
“We have seen a significant uptick in attendance in light of the messages that have been sent with Apifonica. The impact is almost immediate. We send out a message and, within an hour, we see a significant increase in ticket sales.”
Apifonica fan engagement campaignsWhy choose Apifonica?
Starting from just €0.002 per minute, €0.01 per SMS and €0.9 per number.
We are available 24/7 to maximise your business’ innovation using our services.
How to start working with us?
Click button below and make contact with us
Chat with us about setting up Fan Base Engagement
Try out free tests for system suitability before launch
Be prepared to start growing your business today