Automating Customer Comms is Key to Future Growth for Online Gambling & Betting Companies
The global online gambling market is forecast to reach $80.65b by 2025. Its main drivers will be rising online integration and increasing focus on smartphone and tablet use by future generations
IGaming businesses lose revenue due to abandoned deposits and player churn
3 in 5 players that register with online gambling websites never convert to depositing customers. Brands will attempt to activate newly registered players via bonus offer emails but this channel is becoming cluttered and losing conversion power.
Poor conversion rates
The cost of customer acquisition in iGaming is growing but conversion and retention rates are falling behind. SMS character limitations and local messaging regulations impose additional restrictions on player communication tactics, further limiting their efficiency.
70% of the average operator's playing base is inactive. The gambling industry is saturated, with players bombarded by offers, so it gets harder to find offbeat tactics that engage and inspire action.
Apifonica engages genuinely with your players
to inspire immediate action
Apifonica converts newly registered customer into active players, using an optimal mix of voice and messaging channels to reach every customer and facilitate payment.
Apifonica turns passive players into depositing players. It uses your CRM data to identify when, what, and how to communicate with each player, then automatically delivers personalised, high-conversion content.
Apifonica reactivates dormant users and prevents churn. It tracks player behaviour, identifies intent to abandon, and proactively re-engages using content and offers adapted to individual player profiles.
Apifonica knows when and how to automatically deliver the right message
Reaches out to newly registered customers who failed to make a first deposit, driving action with a sense of immediacy
Identifies, reaches and engages passive players with personalised content and
promotions that convert
Trace & Track
Keeps track of unsuccessful contact attempts, making repeat attempts over alternative channels wherever necessary
Automatically converts your SMS messaging into phone calls, which are free from many messaging limitations and proven to convert more effectively
Be provided full data on messaging results and user behaviour during the process
Convert your players with Apifonica’s powerful communication capabilities
Two Factor Authentication
Real-time speech and recognition
Local phone numbers
Integrations with your software
Why choose Apifonica?
Backend - done!
We provide a ready-to-use backend solution tailored to your exact needs so you don’t need to build it yourself.
Direct connection to 120 carrier networks worldwide results in the highest quality routes at the lowest prices.
Dedicated project team providing 360 degree responsiveness and 24/7 availability.
Full GDPR compliance
Apifonica has fully implemented the EU's General Data Protection Regulations.
Increase your player conversion with Apifonica now
Click button and make contact with us
Discuss how Apifonica suits your unique requirements
Test our solution with your set up before committing
Prepare yourself for an evolution in conversion quality