Maximize reach
Track unsuccessful contact attempts. Make repeat attempts over alternative channels wherever necessary.
Increase deposits and reactivate
disengaged players with the Voicebot
for online gambling customer retention
Case study
Calling campaign encouraging
deposits for a major Spanish
online bookmaker
deposits for a major Spanish
online bookmaker
104 415
100%
contacts on the list
89 397
86%
successful contacts
42 681
73%
listened to the whole message
2 224
9%
expressed interest
in making a deposit
in making a deposit
How iGaming
Voicebot works
Voicebot works
Apifonica interacts with your players with new modes, inspiring and motivating immediate action.
01.
Call newly registered customers who have not yet made their first deposit; motivate action thanks to a feeling of immediacy.
02.
Identify, reach and engage passive players. Achieve online gambling customer retention with personalized content and promotions.
03.
Monitor failed contact attempts; when necessary, make repeated attempts on alternative channels.
04.
Automatically convert SMS messages into phone calls for immediate conversion without some messaging limitations.
05.
Receive comprehensive data on the results and user behavior during a conversation.
15%
up to 15% increase in
unique depositors
unique depositors
10-20%
increased traffic
on the website
on the website
30%
up to 30%
decrease in churn
decrease in churn
24/7
availability 24/7,
365 days
365 days
From inactive players to payers
Trusted by leading
companies around Europe
9/10
9 out of 10 contacts reached
3 days
from idea to launch
5x cheaper
solution for automated player activation & online gambling customer retention
Like many in the sector, the international gambling operator Soft2Bet was looking for new ways to tackle the crowded inbox challenge and better reach its audience. Their search for a communication technology partner that could reach their international audience spanning ten countries led them to Apifonica.
"We are very pleased with the outcome of the pilot campaign, says Head of CRM at Soft2Bet. "The impact is almost immediate, on both the user activity and the number of deposits. This integration will allow us to trigger automated calling and messaging campaigns based on user behavior, making the content more relevant to each customer."
Audio case studies
iGaming Voicebot
makes it easier for
Online casinos
Virtual poker
Bookmakers
Gambling
marketplaces
Sports betting
companies
Unbeatable reach rates for your promo campaigns
Use alternative advertising tactics
Automatically turn your SMS messages into voice calls. Free from many messaging limitations, voice is proven to convert better.
Apifonica converts more efficiently
Right content, right channel
Identify, reach, and engage passive players with personalized content and promotions.
Sence of immediacy
Deliver your promos over a phone call to create a feeling of immediacy and drive action.
Get crystal clear campaign reports
Track everything
Get in-depth data about how players interact with your phone calls and SMSes.
Integrate
Voicebot integrates with CRMs and other enterprise software via API.
How integration works
The most valuable asset of a gambling operator is its account base. Operators invest heavily in attracting new players. But of these hard-won customers, only 2 in 5 turn into paying clients, and 70% of these become inactive in 6-12 months. Apifonica's Voicebot turns this customer base into depositing players using automated interactive phone calls and messages.
After setup
Use the iGaming Voicebot to:
- Activate newly registered users
- Promote betting on specific sporting events
- Reach higher online gambling customer retention
Quicker & more efficient engagement with your
audience with AI-powered Voicebot
audience with AI-powered Voicebot