Initiate
Record unsuccessful contact attempts. Make repeat attempts over alternative channels wherever necessary.
Increase deposits and reactivate
disengaged players with the Voicebot
Case-study
Calling campaign encouraging
deposits for a major Spanish
online bookmaker
deposits for a major Spanish
online bookmaker
104 415
100%
Contacts on the list
89 397
86%
Successful contacts
42 681
73%
Listened the whole massage
2 224
9%
Expressed interest
in making a deposit
in making a deposit
How iGaming
Voicebot is working
Voicebot is working
Apifonica interacts with your players with new modes, capable of inspiring
and motivating immediate action
01.
Call newly registered customers who have not yet made their first deposit;
motivates action thanks to a feeling of immediacy
02.
Identify, reach and engage passive players with custom converting content
and promotions
03.
Monitor failed customer contact attempts; where necessary, make repeated
attempts on alternative channels
04.
Automatically convert SMS messages into phone calls, for immediate
conversion without some messaging limitations
05.
Receive comprehensive data on the results and user behavior during
a conversation
15%
up to 15% increase in
unique depositors
unique depositors
10-20%
increased site
traffic
traffic
30%
up to 30%
decrease in churn
decrease in churn
24/7
Availability 24/7,
365 days
365 days
Pains/Gains
Trusted by leading
companies around Europe
9/10
Reached 9 from 10 contacts
3
3 days from an idea to its Piloting
5X
to automate the retention & activation process
Like many in the sector, the international gambling operator Soft2Bet was looking for new ways to tackle the “crowded inbox” challenge and better reach its audience. Their search for a communication technology partner that could reach their international audience spanning ten countries led them to Apifonica.
"We are very pleased with the outcome of the pilot campaign,” says Head of CRM at Soft2Bet. “The impact is almost immediate, on both the user activity and the number of deposits. This integration will allow us to trigger automated calling and messaging campaigns based on user behaviour, making them more personalised and relevant to each customer."
Audio Case Studies
Igaming Voicebot
makes it easier for
Online casinos
Virtual poker
Bookmakers
Gambling
marketplaces
Sports betting
companies
Apifonica knows when and
how to automatically deliver
the right message
how to automatically deliver
the right message
Engage
Identify, reach, and engage passive players with personalised content and promotions that convert.
Keeps track of
unsuccessful contact
attempts
unsuccessful contact
attempts
Trace & track
Record unsuccessful contact attempts. Make repeat attempts over alternative channels wherever necessary.
Convert
Automatically convert your SMS messages into voice calls. Free from many messaging limitations. Proven to convert more effectively.
Be provided with the full
data on messaging
results
data on messaging
results
Receive data
Receive full data on messaging results and user behaviour during the process.
Integrate
Integrates seamlessly with your CRM and other enterprise software.
How does Integration work?
The most valuable asset of a gambling operator is its account base.
Operators invest heavily in attracting new players. But of these
hard-won customers, only 2 in 5 turn into paying clients, and 70% of
these become inactive in 6-12 months. Apifonica's Voicebot turns this
customer base into depositing players using automated interactive phone
calls and messages.
After set-up
Use the iGaming Voicebot to:
- Activate newly registered users
- Promote betting on specific sporting events
- Reactivate disengaged players
Quicker & more efficient engagement with your
audience with AI-powered Voicebot
audience with AI-powered Voicebot