Get the best conversion rates with
automated b2c voice & messaging

Automated CV screening for
Decathlon, a Polish sport retail giant
Maximum Reach
Enganing experience
conversion rate
Cost Reduction
How voicebot for
retail is working
Calls a customer and speaks off your message, just as humans do. Delivers news, special offers, discount codes, birthday greetings, order status notifications, and more.
Operational Cost
4-5 times better Open
Rate (SMS vs. Email)
Reduction in Live
agents calls
Integrates with 3000+
apps and services


Audio Case Studies

Retail Voicebot
makes it easier for


Fashion retailers

Medium and large retailers

Dropshipping services

Home goods retailers

communications work
when email fails

  • Maximum reach

    Apifonica's optimal mix of voice, SMS, and social networking channels meaan 93/100 average contact attempts reach customers.

  • Engaging experience

    Relevant, impactful content reaches 65/100 customers who engage with the brand.

More capabilities to
convert and engage
retail sector customers

  • Unbeatable conversion rate

    Drive optimal conversion rates. Automated, behaviour-triggered communications reach customers at the right time via the right channel.

  • Crystal clear results

    We track calls and messages in real-time and provide statistics with full visibility into campaign performance: who answered, who clicked the link, who called back etc.

Multi-channel is the
future of b2c retail
sector communications

  • Efficiency

    With voicebots replying to consumers, the entire wait game is eliminated, offering a much more personalized experience that makes them feel valued. If there is an issue that the bot can’t handle, it passes it on to a human agent at the right time.

  • Reduce costs

    Voice AI in the customer experience space can mean a lot of savings in terms of time and money. It drastically reduces the average call handling time and operational costs, while increasing satisfaction and engagement rates.

Automate your
Retail Workflow
Keep customers engaged, encourage repeat purchases, and make buyers feel confident about their orders by sending purchase confirmations and delivery notifications. Collect customer feedback with automated surveys.
After you set-up
  • Gather Valuable Insights On Consumer Behavior
  • Bring Interactive Content Through Voice Commerce
  • Send hot deals and promotions directly to the loyal customers
Automation of pre-qualification and other part of sales and customer support funnel with AI-powered Voicebot

Other Apifonica Products