Phone number masking: The solution for new-era companies who respect privacy
Keep personal numbers private and replace real phone numbers with virtual numbers across calls and texts
Why your company and client base needs phone number masking
All-in-one
Even more ways for your customers to communicate thanks to voice and text activation for the same phone number
On-platform comms
Users can communicate using only your provided numbers, preventing the possibility of off-platform transactions
Every party’s protected
Empower your marketplace users to buy and sell via call and text without publicising their private personal numbers
Infinite numbers available
Acquire and implement an unlimited number of phone numbers featuring any national code to suit your business as it grows
Full call and text privacy
Your customers do not want to share their phone numbers due to spam, prank calls, fraud, identification by number, GDPR violation, etc. With Apifonica, they do not have to
When can phone number masking make a big difference?
Debt Agencies
Reach debtors ignoring your calls by calling from alternative random numbers
Classified Services
Manage fully automated phone calls and texts between marketplace buyers and sellers
Taxi, Deliveries, Housekeeping & Repair
Enable communications between customer and service provider without disclosing anyone's private number
Job websites, job search engines
Offer job seekers a temporary phone number for each application so they always know which potential employer is calling
Online dating websites, Social Networks
Help users avoid using personal numbers to ensure safe communications. Open the possibility of charging on calls or texts are sent between users
International Businesses, Travel
Enable foreign customers to reach you internationally at local rates using a phone number featuring their area code
Apifonica Phone Number Masking serviceMasked numbers end the risk of exposing personal data
Mask a phone number using the Platform
To mask a phone number, get a virtual number via Apifonica Numbers API and link it to a permanent number you wish to hide.
Receive calls as normal
All calls now are made to the virtual phone number but forwarded to the real one.
Make masked calls from your real number
With a phone mask the person you’re calling sees your virtual number. Your real number is protected.
The Apifonica phone masking features you need to know
Call recording
Multi-channel capabilities
Real-time statistics
GDPR compliance
Dynamic number pool
Local phone numbers
Our clients use number masking to increase revenue and enhance customer experience
Digital marketplace uses number masking to prevent abandoned transactions
Real-estate marketplace leverages Apifonica Number Masking to keep transactions ticking when sellers don’t respond to buyer inquiries. A virtual phone number is assigned to every user to track calls. If the seller doesn’t answer a call, the buyer is prompted to talk to another seller with a similar offer. If they agree, the call is automatically forwarded to an alternative seller. The platform charges sellers by per-lead basis for every redirected call received.
Taxi service masks phone numbers to protect passenger and driver privacy
Ride-hailing services protect driver and passenger personal phone numbers using Apifonica Number Masking service. With every order confirmation, the service assigns temporary phone numbers to both driver and passenger so they can call one another without revealing personal contact information. The numbers remain active for 4 hours so that parties may call one another post-ride incase of lost belongings or similar issues.
Call centre reaches 2.5x more prospects using Number Masking service
A Poland-based phone sales team uses Number Masking to reach more prospects via cold call and attract more inquiries from foreign buyers. The average number of attempts to reach a prospect decreased from 23 to 9 when calling from a number matching the prospect’s home area code. The team’s website phone number also changed dependent on viewer nationality (potential buyers from the Netherlands see a Dutch contact number, buyers from Germany see a German number etc.).
Apifonica Masking Phone Number serviceWhy choose Apifonica?
Cost-effective
Direct connection to 120 carrier networks worldwide results in the highest quality routes at the lowest prices.
Unrivalled support
Dedicated project team providing 360 degree responsiveness and 24/7 availability.
Fully GDPR compliant
Apifonica have fully implemented the EU's General Data Protection Regulations.
Apifonica Masking Phone Number serviceHow to start working with us?
step 1
Click button below and make contact
step 2
Tell us exactly how you want to map Phone Masking process
step 3
Run tests to check system suitability and our platform’s potential
step 4
Witness the improvements to business our new Phone Masking process brings
