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Customer service
29/04/2024
Medical registration – how to improve it with a voicebot?

As a patient, what do you associate medical registration with? Probably... with a long wait in line to connect to the reception. This is a problem not only for state-owned institutions, but also incre...

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Customer service
16/04/2024
How to raise telephone customer service standards? 7 tips

High standards of telephone customer service translate into customer satisfaction and loyalty, and these impact the company’s profits and development. Let’s start with a few statistics – what does hi...

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Apifonica helps companies engage and retain customers with voice and text messages delivered to the right channels.

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