“Hello world!” is not enough! Properly impact the complicated current landscape

Combining machine learning text-to-speech / speech-to-text with latest speech synthesis technologies including Amazon Polly, Google Cloud Speech and Microsoft Speech, Apifonica creates human-like speech for recognisable robocalls in 150+ languages for all automated communications with customers via your software. Amazing!

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Text-to-speech and speech-to-text minimise human agent workload and boost contacts reached in any given time

Scale beyond language barriers

Speak to customers worldwide in their native languages. Apifonica recognises 150 languages and variants to support your global user base.

Engage larger audiences

Reach large contact bases in mere minutes via automated calling campaign. Speech tech allows callbots to speak your customer’s language, understand responses and maintain dialogues.

Automate typical conversations

Automate standard interactions with customers. Speech synthesis and speech-to-text allow callbots to imitate human comms and handle standard conversations as well as any live agent.

Enable customer self-service

Let customers use their natural language to navigate phone menus and find the info they require. Apifonica supports voice commands in your customer’s mother tongue.

Reinforce customer communications with voice recognition and voice synthesis technology

Mass calling campaigns

Deliver your promo campaigns via phone call. Powered by speech tech, Apifonica callbots reach thousands of contacts in minutes, greet every customer by name, make personalised offers, recognise responses, encourage immediate action and drive record conversion rates.

Phone interviews

Save your specialists hours by automating initial selection and qualification processes. Ask questions using text-to-speech and capture responses using speech recognition to screen job applicants or qualify leads.

Service notifications

Deliver time-sensitive alerts and reminders via automated phone call. Apifonica reads off your message by generating speech from your system data, prompts customers to take action when needed and helps speed up service turnaround.

Conversation analysis

Analyse conversations between customers and employees to improve customer service. Apifonica captures speech and transcribes it to produce a text that is easy to search and analyse.

Even more generated voice & text capabilities

Real-time speech synthesis and recognition

Apifonica converts text to speech and vice versa in real time, enabling dialogue without delay.

Natural-sounding speech

Speech is composed of individual phonemes with intonations regulated by neural networks trained via real-life examples to mimic human voices and sound more natural.

Multi-language support

150 supported languages allow businesses to communicate fluently with their clients around the world.

Smart communications manager

Combines automated interactions with live agent conversations and transfers calls to live agents when needed (immediately or scheduled).

Call answering

Answers inbound calls, recognises voice commands, answers questions and reads off info from the knowledge base.

Concurrent conversations

Apifonica’s speech module handles thousands of conversations simultaneously to reach a virtually unlimited number of contacts in minutes.

High-load infrastructure

The system is available and fault-free even on pick loads when concurrent request numbers are high.

Integrations

Integrates seamlessly with CRMs and other enterprise software.

Apifonica voice recognition and voice synthesis technologyWhy choose Apifonica?

Backend - done!

We provide a ready-to-use backend solution tailored to your exact needs so you don’t need to build it yourself.

Cost-effective

Direct connection to 120 carrier networks worldwide results in the highest quality routes at the lowest prices.

Unrivalled support

Dedicated project team providing 360 degree responsiveness and 24/7 availability.

Full GDPR compliance

Apifonica has fully implemented the EU's General Data Protection Regulations.

Take the next level with Apifonica’s speech kit in 4 easy steps

Step 1

Click button and make contact with us

Step 2

Discover what our platform can do for your Project

Step 3

Run free tests to proof your system suitability

Step 4

Be prepared for your business to hit new heights