AI agents are increasingly replacing human operators in customer service. They’re polite, fast, tireless – and capable of handling thousands of conversations at once. But the real question isn’t wheth...

Magic or tech? That’s the question that inevitably arises when a company’s CEO suddenly starts speaking fluent Estonian – with accurate pronunciation, natural intonation, and absolute confidence – wit...

Late payments are a headache for nearly every business – from banks and retail chains to online services and subscription platforms. The larger the customer base, the more unpaid invoices, overdue cre...

Even in 2025, late payments remain a critical issue disrupting cash flows and threatening business growth worldwide. According to recent research by Atradius, over 50% of all B2B invoices are currentl...

Launching a voicebot used to take weeks – testing, revisions, voice recordings, more testing… And even then, the accuracy during the first few days was often disappointing. That all changed when we in...

Mobile World Congress 2025 in Barcelona once again brought together global leaders in the telecommunications industry, becoming a world stage for showcasing cutting-edge technologies. One of the stand...

Have you ever had a voicebot conversation unexpectedly veer off topic or suddenly fall into an awkward silence? Now we have a solution. Our voicebots have gained an innovative feature – Smart Fallback...

Nova Post, a fast-growing logistics and delivery provider, is scaling across Europe by opening offices in multiple countries. Lacking existing telephony infrastructure in these new markets, the compan...

A voicebot is otherwise known as a voice robot or virtual assistant that freely talks to people in natural language. Thanks to advanced AI mechanisms, it recognizes various forms of human speech and u...