Success stories
02/09/2025
AI debt collection automation in Mexico: case study and results

Numerous contrasts mark the Mexican microloan market. On the one hand, tens of millions of people who lack access to traditional banking services regularly use payday loan services. On the other hand,...

Learn more
HR
26/08/2025
AI in hiring: bulk and mass recruitment — faster, smarter, more human

Before diving into AI in hiring, let's first clarify a common confusion: the difference between bulk recruiting and mass recruiting. These terms are often used interchangeably, and from a purely techn...

Learn more
Success stories
25/08/2025
AI call center: how Uzbekistan’s top telecom built a high-performance CC

AI call centers are redefining customer service across industries — and Sarkor Telecom's journey shows precisely how this transformation works in practice. Sarkor Telecom is one of the leading telecom...

Learn more
Customer service
06/08/2025
AI call center KPIs: rethinking traditional metrics

AI agents are increasingly replacing human operators in customer service. They’re polite, fast, tireless – and capable of handling thousands of conversations at once. But the real question isn’t wheth...

Learn more
Use cases
30/07/2025
Next-gen AI call centres: fluent Estonian, no training – magic or tech?

Magic or tech? That’s the question that inevitably arises when a company’s CEO suddenly starts speaking fluent Estonian – with accurate pronunciation, natural intonation, and absolute confidence – wit...

Learn more
Use cases
14/07/2025
Saving hundreds of thousands with debt collection AI agents

Late payments are a headache for nearly every business – from banks and retail chains to online services and subscription platforms. The larger the customer base, the more unpaid invoices, overdue cre...

Learn more
Use cases
07/07/2025
Less stress, more payments: automate debt recovery with AI assistants

Even in 2025, late payments remain a critical issue disrupting cash flows and threatening business growth worldwide. According to recent research by Atradius, over 50% of all B2B invoices are currentl...

Learn more
Use cases
30/06/2025
How our voicebot understands users without training? A three-level intent system

Launching a voicebot used to take weeks – testing, revisions, voice recordings, more testing… And even then, the accuracy during the first few days was often disappointing. That all changed when we in...

Learn more
General
16/06/2025
Our insights from MWC25 in Barcelona

Mobile World Congress 2025 in Barcelona once again brought together global leaders in the telecommunications industry, becoming a world stage for showcasing cutting-edge technologies. One of the stand...

Learn more