General
15/04/2021
How to phone-interview every single candidate? Apifonica’s Voicebot at enel-med.

Complex company structure, a multitude of recruitment processes, and, above all, a massive number of applications that arrive in your inbox or system every day - this is a recruiter’s daily routine. H...

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General
06/04/2021
How automated calling system improves the efficiency of delivery companies

The increased volume of online orders made customer communication a real hustle for courier companies. Clients need to be informed about the status of delivery to know when to pick it up. But it’s not...

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General
29/03/2021
The challenges of GDPR compliance in Taxi businesses

When Uber hit the market a few years ago, followed by Bolt and the rest of the ridesharing businesses, we had no idea how much we would love these services. Statistics show, the number of people in th...

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General
15/03/2021
6 Key Benefits of SMS Marketing for Online Retailers

With the ever-changing digital landscape, retail companies are constantly searching for alternative ways to reach their target. Many of them based their strategy on SMS marketing, a unique form of com...

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General
01/03/2021
How to measure the success of automated marketing campaigns

Automated marketing campaigns have become a revenue source for many companies in various industries, from retail to IT. They help increase the performance of daily tasks, boost conversion rates, and f...

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General
22/02/2021
How to use phone number masking to enhance customer experience

Companies are aware that as long as they take care of their customers, the business will keep going. At the end of the day, it’s them who buy our products and use our services, so keeping their satisf...

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General
15/02/2021
Challenges for iGaming industry in 2021

Frequent legal changes, always-demanding players, and new markets opening up raise the pressure in the iGaming sector. The changing dynamics necessary for staying relevant in this business are becomin...

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General
08/02/2021
How to improve user retention in the gambling industry

Player acquisition and retention is quite a neverending story for iGaming. The law was never permissive to this part of the business and has made the whole act of attracting new players a tough challe...

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General
01/02/2021
How do businesses protect customers’ data?

Data security is not optional. It’s a must if you want to keep your business and your customers safe. Today, when you collect someone’s personal information, you’re supposed to follow strict privacy r...

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