Another year has just begun and we are sure of only one thing – undoubtedly, the development of technology will have a significant impact on the economy. However, let’s try to guess what tech trends f...

Customer service is one of the most important functions of every company – its quality determines whether the customer will be interested in using the organization’s services at all. What is good cust...

Many recruiters wonder how to conduct a job interview to find the best candidates. The problem in many recruitments, especially mass ones, is the limited time to find new people to work and, at the sa...

Artificial intelligence (AI) is, simply put, a simulation of human intelligence by machines (or more precisely, the algorithms that govern them). It once belonged to the sphere of science fiction, but...

Voicebots, until recently treated as a curiosity from the world of technology, are becoming more and more popular in many different industries, solving the problem of work overload, streamlining compa...

Natural Language Processing is an increasingly hot topic in the era of growing popularity of artificial intelligence – although computational linguistics is several dozen years old. What is NLP and ho...

The great strength of today’s marketing is the fact that most activities can be automated. There are numerous tools available that allow you to incorporate automatic processes into almost all marketin...

When campaign costs rise instead of conversions, it's time to reach for conversational technologies. Learn how voice bots help optimize massive paid campaigns and deliver personalized offers. Find out...

Every company, regardless of its size, market position or the industry in which it operates, faces certain challenges when conducting recruitment processes. Many companies deal with them quite well, o...