Latest articles

Use cases
07/07/2025
Less stress, more payments: automate debt recovery with AI assistants

Even in 2025, late payments remain a critical issue disrupting cash flows and threatening business growth worldwide. According to recent research by Atradius, over 50% of all B2B invoices are currentl...

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Use cases
30/06/2025
How our voicebot understands users without training? A three-level intent system

Launching a voicebot used to take weeks – testing, revisions, voice recordings, more testing… And even then, the accuracy during the first few days was often disappointing. That all changed when we in...

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General
16/06/2025
Our insights from MWC25 in Barcelona

Mobile World Congress 2025 in Barcelona once again brought together global leaders in the telecommunications industry, becoming a world stage for showcasing cutting-edge technologies. One of the stand...

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Use cases
14/05/2025
New: ChatGPT complements voicebot functionality

Have you ever had a voicebot conversation unexpectedly veer off topic or suddenly fall into an awkward silence? Now we have a solution. Our voicebots have gained an innovative feature – Smart Fallback...

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Success stories
24/02/2025
Apifonica enables Nova Post’s European expansion with unified telephony solutions

Nova Post, a fast-growing logistics and delivery provider, is scaling across Europe by opening offices in multiple countries. Lacking existing telephony infrastructure in these new markets, the compan...

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Use cases
14/11/2024
A well designed voicebot, or how to improve customer experience

A voicebot is otherwise known as a voice robot or virtual assistant that freely talks to people in natural language. Thanks to advanced AI mechanisms, it recognizes various forms of human speech and u...

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