General
20/09/2019
Customer Service Automation: What It Is And How You Can Use It

Automation is everywhere today - from ordering a pizza, booking a hotel room, from checking in luggage at the airport to booking a cab to go to work. Automation has pervaded every single industry and ...

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General
08/09/2019
5 Hottest Artificial Intelligence Trends You Need To Know

Artificial Intelligence is the next big thing!Whether you agree or not, technology trends indicate a paradigm shift towards AI. We understand that if you don’t hold a favorable opinion about AI (some ...

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General
19/08/2019
11 Essential Reasons Why Good Customer Service Is Important

Customer service – everybody knows what it is, but very few acknowledge its importance in making their business grow.And we completely understand!Not every business has the funds to allocate to their ...

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18/07/2019
SMS Marketing Guide for Business

The average person checks their phone once every twelve minutes.I feel like twelve minutes is a conservative figure, I’m sure Millenials and gen-Zites check their phones more per minute than they brea...

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General
03/07/2019
Guide to Grassroots Marketing with Best Examples

What is Grassroots Marketing?Do you remember the Occupy Wall Street Movement? The 2011 movement that involved millions of people, all joining together in a protest against the shady and unethical prac...

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General
14/06/2019
Guide to Emotional Marketing with Best Examples

Marketing without the use of emotions is like peanut butter without jelly.Macaroni without cheese.Laurel without Hardy.Life without music.You can sure make do with what you got but living just won’t b...

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General
14/06/2019
11 Customer Experience Strategies That Work

If we asked you about the last time you had a great experience with a brand, it probably wouldn't take you long to remember such an instance.You’ll remember that time when the whole customer journey w...

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31/05/2019
What is Direct Marketing and How You Can Use it

Regular marketing has probably lost its appeal.As corporations spend millions of dollars on promotions, the average consumer is bombarded with standard, straitjacket ads, which is why they’ve grown in...

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General
20/05/2019
Great marketing message strategies for successful campaigns

A campaign can be only as successful as the marketing message it delivers.A clear, consistent, and empathetic message may just be the difference between a major success and utter failure.It’s not an e...

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